If you feel SensTrain isn’t working in the first few weeks, don’t worry—everyone progresses at their own pace. The Care Hub team is available to help adjust your therapy plan if necessary. Consistent use is key to seeing long-term benefits, and even if pain reduction takes time, regular sessions still promote neuroplasticity, which helps in the long run. However, in the unlikely event you wish to return SensTrain, it comes with a 100% 60 Day Money Back Guarantee. If you are not completely satisfied, simply return your complete device as directed when you call for a RMA (returns authorisation number)




Why SensTrain is the simple choice
Your at home daily therapy takes just 30 minutes and is so easy to use.
SensTrain fits into your daily routine, so no need for a hospital appointment or clinic visit to have your daily SDT therapy.
The dual mode device is simple: No leads, No wires, No fuss. Sit back, select your therapy program, pop on the self adhesive pad, connect to the tablet and be guided through the session.
If you need support at any time, our team of healthcare advisors are here to help.

SensTrain Neuro-PL
The SensTrain Neuro-PL has two therapy modes designed to work together.
NeuroTraining Mode guides you through structured rehabilitation. Through the on-screen therapy program you are guided to identify where and what kind of stimulation you feel on your residual limb. As you improve, the challenge increases, helping the brain form a more accurate understanding of your body.
Active Relief Mode delivers a 15-minute session of soothing stimulation. It's designed to help calm flare-ups and provide short-term comfort when you need it.
Whether you're working towards long-term change, or need quick relief, both modes are built to support you.
As you retrain your brain, over time you learn to understand that the phantom limb is not real, helping to update the brain’s image of the body.
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DAY 1
Fast Set Up
Once your device arrives, follow the Quick Start Guide and take a look at our tutorial videos.
The SensTrain Neuro-PL is designed to be simple and hassle-free. Watch the 30s videos and follow the on screen instructions, adjust the stimulation settings, and get started with your therapy.
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DAYS 2-14
Early Progress
Your therapy starts off at Level 1; this is the least difficult but still likely to be a challenge. In level 1 you will have the opportunity to get to know how to use the SensTrain Neuro-PL, whilst learning which settings work best for you.
Through consistent and regular use, many will begin to notice an improvement in your sensory discrimation. You can track your progress and performance in the app.
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DAYS 15-30
Continued Improvement & Achievements
Each day, as you progress, you’ll
unlock more challenging levels. The goal is to continue daily use for 15 out of 30 days. This will help towards your brain re-learning neural pathways that have been lost through amputation.We’ve also added some fun, motivational elements to keep you engaged! You’ll collect trophies, gems & streaks based on your regular usage and levels completed. It’s a simple way to track your progress and stay motivated throughout your therapy.
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MONTHS 2+
Maintenance & Support
Following your 30 day Core Therapy, we recommend to keep progressing with weekly top up sessions. This also helps continually reinforce those neuroplastic changes and reach your rehabilitaion goals.
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PRESCRIPTION MEDICATION / OPIODS
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MIRROR THERAPY
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TARGETED MUSCLE RE-INNERVATION (TMR)
FAQ
What if it is not working for me?
Does it hurt to use?
No, SensTrain should not hurt. You will feel a mild tingling sensation or gentle stimulations during therapy; theintensity can be adjusted to your comfort level. If any discomfort occurs, you can easily lower the intensity or contact our support team for guidance.
Is it safe and is it for me?
Yes, SensTrain is a medically certified device and is safe for home use. If you have any concerns about any condition you may have, get in touch and we can talk you through your options. SensTrain is designed specifically for those experiencing phantom limb pain after amputation.
Is the therapy just for 30 days?
No, therapy isn’t limited to 30 days. While the initial Core Therapy lasts 30 days to kick-start your progress. SensTrain is designed to be a long-term solution. We recommend using SensTrainweekly to maintain and strengthen your results. And remember, Instant Relief Mode is always available if pain strikes.
Are there any ongoing costs?
We provide everything you need to use SensTrain. NeuroTraining Pads and TENS pads are all included in both the Try and Buy options. A continued supply is provided to ensure you can use your SensTrain each week for 12 months with our subscription and Buy options. If for any reason you need more pads, you need to re-order here.
What are the two therapy modes for, and for how long do I use them?
The first mode is the NeuroTraining mode. Designed to be used each day for 15 days in the first month. These sessions last 20-45 minutes and the unique tree shaped pad is used this mode. it's important to top up your therapy, and it's recommended to use the NeuroTraining mode every week to help you reach your rehabilitaion goals.
The second mode offers Instant relief. This is a TENS (Transcutaneous Electrical Nerve Stimulation) mode. It uses electrical pulses to block pain signals from reaching the brain, offering effective temporary relief. In this mode you apply the specific TENS pad and have the option of 3 different treatment programmes that run for 15 minutes.
Why SensTrain is different to alternatives like Mirror Therapy, or Drug Therapy using Opioids?
SensTrain offers a long-term, non-invasive solution without the risks associated with opioids, such as addiction or side effects. Unlike Mirror Therapy, which requires visual trickery to provide a short-term reduction in pain, SensTrain directly helps the brain change the way it visualises the body, providing long term relief. And remember, you’re not left alone with SensTrain – The Care Hub Team provide ongoing support, motivation and advice during your first 6 months.